Shipping Information
Shipping Information
At SPOIRO, we are delighted to offer our customers FREE shipping on all orders!
Order Processing Times
Please allow 1-3 business days for order processing and dispatch after placement. Once your order is dispatched, it is handed over to our shipping carrier and is on its way to your chosen address. During peak periods and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
Estimated delivery times depend on your location and other factors. Please refer to the estimated delivery times for your country:
🇬🇧United States: 5-10 business days
🇺🇸United States: 5-10 business days
Please note that during peak times and holidays, shipping carriers may experience delays beyond our control. Additionally, international orders may encounter unexpected customs delays, potentially extending the delivery timeframe.
Order Changes and Accurate Shipping Details
Customers are responsible for ensuring accurate and complete shipping details at checkout. Inaccurate details may result in processing delays or order cancellation. For address issues detected by our system, we will email you to verify details within 3 business days. Failure to respond may lead to order cancellation.
If you notice an error in your shipping details, please email us at support@spoiro.com within 24 hours of placing your order. We'll do our best to accommodate changes, but we can't guarantee changes after this timeframe.
Delayed Delivery
We understand the importance of timely delivery and strive to ship orders promptly. However, unforeseen circumstances may cause delays, such as severe weather or product availability issues. We'll notify you of any delays and work with couriers to ensure prompt delivery.
Please note that SPOIRO is not liable for delays caused by external factors beyond our control. While we aim to keep you updated, exact delivery dates cannot be guaranteed.
Lost or Stolen Packages
Lost or stolen packages are frustrating, but once handed to our couriers, they are out of our control. If this happens, contact us at support@spoiro.com, and we'll assist you. We recommend filing a claim with the courier and may offer a replacement based on the situation.
Please file a police report if necessary. Remember, SPOIRO is not responsible for lost or stolen packages, but we're committed to assisting you.
Shipping Policy Changes
SPOIRO reserves the right to update this Shipping Policy at any time. Customers are encouraged to review it regularly. By using our products, you accept this policy and any future modifications.
If you have questions, contact us. Your satisfaction is our priority!